1. Who We Are

GlenArc Productions Inc. is a Canadian event management and production company that specializes in organizing unique and immersive experiences. We provide a wide range of services, including event production, ticket sales, venue management, and customer support for all our upcoming events and productions.

2. Terms of Use

By accessing our website, purchasing tickets, or attending any of our events, you agree to abide by these terms and conditions. These terms apply to all users, customers, and event attendees.

3. Event Ticket Sales

• Ticket Purchases: Tickets for events produced by GlenArc Productions can be purchased through our official website, authorized ticket agents, or any other platforms we specify. Ticket availability may be limited.

• Pricing: Ticket prices will be clearly displayed at the time of purchase. Prices may vary based on the event, seat selection, and any special offers available.

• Payment Methods: We accept a variety of payment methods, including credit cards and online payment options. You agree to provide accurate and complete information during the purchase process.

• No Refunds or Exchanges: All ticket sales are final and non-refundable. In the event that an event is canceled or rescheduled, we will offer either a refund or the opportunity to attend the new date.

• Ticket Transfers: Tickets are generally non-transferable. If a transfer is necessary, please contact us in advance for assistance.

4. Event Changes and Cancellations

• Event Modifications: GlenArc Productions reserves the right to change event dates, times, locations, and other event details. If significant changes occur, we will notify ticket holders as soon as possible.

• Event Cancellations: If an event is canceled, GlenArc Productions will provide either a refund or an alternative solution, at our discretion.

• Force Majeure: GlenArc Productions is not liable for delays, cancellations, or modifications resulting from events beyond our control, such as extreme weather, strikes, or other unforeseen circumstances.

5. Access and Conduct at Events

• Admission Requirements: A valid ticket is required for event entry. You may also need to present identification along with your ticket.

• Code of Conduct: All attendees are expected to behave respectfully toward staff, performers, and fellow attendees. Any violence, harassment, disruptive behavior, or actions that negatively affect the event may result in removal from the venue without a refund.

• Safety and Security: GlenArc Productions is committed to maintaining a safe environment for all attendees. Please adhere to all safety guidelines, instructions from event staff, and any rules displayed at the venue.

• Age Restrictions: Some events may have age restrictions. Please review the event details to confirm if any age limitations apply.

6. Intellectual Property

• Ownership of Content: All materials related to our events, including logos, images, videos, and promotional content, are owned by GlenArc Productions or our partners. Unauthorized use or reproduction of this content is prohibited.

• Photography and Recording: For some events, photography and video recording may be restricted. Please check the event guidelines for specific restrictions before taking photos or videos.

7. Privacy and Data Protection

• Personal Information: When you purchase tickets or interact with our website, we may collect personal details such as your name, email address, and payment information. We handle all data in accordance with our privacy policy.

• Use of Information: We may use your personal data to send you event updates, marketing materials, or promotions. You can opt out of marketing communications at any time.